How to return a product purchased from MyGQParts.com:
We are committed to providing the best customer satisfaction. Within 30 days of receipt of your order, you may return products and get full refund of products that:
- Are in their original packaging
- Have original manufacturer information
- Are not used, installed, or disassembled
- Are not damaged due to incorrect installation
- Do not have missing parts, hardware or instructions
The following orders are not returnable:
- Custom or special orders
- Automotive repair manuals
- Electrical Parts and Components (Such as: ECU's, Push Button Units, relays, air mass meters, etc)
You will be reimbursed for shipping costs only if MyGQParts made a shipping error or if the product was defective when shipped from MyGQParts' fulfillment center. Please complete the Returns form and refer to the Customer Care Center number provided to make shipping arrangements.
If you would like to return an item associated with a core return value, please submit your request through our Returns form.
- All fluids must be drained from the core
- The core must be securely wrapped in plastic and sealed
- Cores must be returned in the packaging used in the shipment of the order sent to you
- Your core will be inspected to determine if the core is rebuild-able
- Core return shipping charges are the responsibility of the customer. These are not refundable.